RacquetPass

Official Website

OFFICE headquarters

9 Street Name
City, State
United States of America

info@racquetpass.com

 
 
 
 
 

RacquetPass is a suite of technology solutions that helps clubs, retailers, pro shops, teams, and independent stringers deepen player loyalty and generate thousands of dollars in new revenues.

All tennis clubs, no matter the size, share two key business components that are simple, but vital in the day-to-day success, growth, and retention of players visiting their facility: the ability to have racquets re-strung, and the ability to ‘demo’ the latest racquet technology for potential purchase. These needs have been around for as long as tennis has been played, and yet in all that time, there has never been a technology that streamlines the process, provides real-time data and analytics on activity, and can allow a club to utilize the information to create a more effective and successful sales process for the future.

 
I’ve seen scores of digital racquet solutions over the years and nothing compares to RacquetPass. The experience is seamless and intuitive, and, most importantly, customers are delighted to finally have a modern, digital solution
— Sean Prokes, Racquet Bar Manager, USTA National Campus
 

RacquetPass Highlights

  • Ringing and demos management solution: demo and string queue / histories, automatic remind to return demo and upon string completion, demo and stringing utilization

  • Finally make money on demos, never lose them, and communicate on all key stringing updates without phone or email

  • RacquetPass leads all account creation, inventory upload, and training for each pro shop team 

  • Infinite users per shop

    • Per shop, $99/mo demos only, $99/mo stringing only, $149.99/mo stringing & demos - bundle discounted to $125/mo for multi-unit partners

The RacquetPass System is a one-stop shop for clubs that allows you to communicate with members through a digital platform. Once a member drops off a racquet for stringing, or picks up a ‘demo’ racquet for temporary use, they are immediately notified via SMS message of the transaction that has happened and information on the status of their activity. If someone wishes to check on the status of their string service or the length of time left on their demo, they can do so via the app and be up to date on the latest details of their activity. When the stringing is completed or the demo period expires, the member will be notified immediately so action can be taken accordingly. For clubs - the days of paper copies and handwritten records are over! Staff can review the latest racquet inventory and stringing requests in real time and prepare weekly/monthly/annual reports on activity to address demand and projected needs for the future.

This incredible technology has already been embraced by hundreds of racquet clubs across the country and has no intention of slowing down. Let RacquetPass and their team of experts help you streamline this important area of your business now!

 

A few of the recent clubs that have joined the RacquetPass network

 

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